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Common Questions & Answers

Below are answers to some common questions which we receive on a daily basis.

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If you have other questions, please just send it to Sales@Plymouth-Plates.co.uk

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Are all your plates road legal and will they fail an MOT?

All our plates are 100% road legal and will pass an MOT only if they have legal markings on the plates. We do not put legal markings on show plates.

Do you require any documents?

We require two types of documents in order to make your plates unless you want a show plate made.

We require one form of identification from the following list:

Driving Licence
Utility, Phone or Council Tax Bill
Bank or Building Society Statement
Passport
Foreign National Identity Card
Debit or Credit Card
A Police Warrant Card
Armed Forces Identity Card

We also need to see proof of entitlement from the following list:

Registration Certificate (V5C)
New Keeper Supplement V5/2/V5C2(NI)
Certificate of Entitlement
Cherished Transfer Retention Document (V778)
Vehicle Licence Renewal Form (V11)
Temporary Registration Certificate (V379)
Authorisation Certificate (V948)
Letter of Authority from a Lease/Hire Company Quoting the Document Reference Number from the V5C
Record of Insurers Name, Reference and Policy Numbers (for repairs approved by an insurance company)
A Trailer Registration Certificate (VTRC)

Can I collect my plates?

Yes, just choose the collection option at checkout.

Can I cancel my order?

Personalised products cannot be cancelled or refunded, we can however refund none personalised products.

Can I reduce the spacing to spell out a name?

If you want your number plate to be fully road legal then no you cant, no legal marking will be on the plate if so.

The plates will be classed as a show plate and if fitted to your vehicle, you run the risk of being fined.

Will my plates arrive pre drilled?

No, all vehicles have holes in different places which is why we don't pre drill them. We highly recommend you use sticky pads which is a lot cleaner finish.

Do you take telephone orders?

We take phone orders as well as WhatsApp orders. You can phone us or send us a message via WhatsApp on 07518835946

How long does it take for my order to arrive?

Every order is made the same day.
If ordered before 2pm Monday - Friday then your order will be sent the same day, if not, it will be sent the next morning.

We offer a number of delivery options ranging from 24 hour tracked up to 3 day economy.

Are you registered to make number plates?

Yes, we are fully approved with the DVLA to make number plates. Our RNPS number is 75454.